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[Resolved] Google map is not showing locations of listings

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Supporter timezone: Asia/Kolkata (GMT+05:30)

This topic contains 3 replies, has 2 voices.

Last updated by Minesh 8 months, 1 week ago.

Assisted by: Minesh.

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#2688250
Screenshot-2024-03-16-at-2.12.04 PM.jpg
Screenshot-2024-03-16-at-1.55.18 PM.jpg

Hi there,

Google Maps is not showing locations like it used to before.

<div class="room-details js-wpv-addon-maps-focus-map js-toolset-maps-hover-map-map-1-marker-marker-[wpv-post-id] js-toolset-maps-open-infowindow-map-map-1-marker-marker-[wpv-post-id]" data-map="map-1" data-marker="marker-[wpv-post-id]">

[wpv-map-marker map_id='map-1' marker_id='marker-[wpv-post-id]' marker_field='wpcf-location-on-the-map']<p><span style="color: #409f4a; font-size: 30px;">$ [types field='room-price' format='FIELD_VALUE'][/types]</span><span style="color: #6b7280;"> / a month</span></p>[/wpv-map-marker]
<p class="custom-post-title">[wpv-post-title]</p>
<p class="custom-post-address">[types field='location-on-the-map'][/types]</p>
<p><span style="color: #409f4a; font-size: 30px;">$ [types field='room-price' format='FIELD_VALUE'][/types]</span><span style="color: #6b7280;"> / a month</span></p>
</div>

And I am rendering on Divi with the following map code.

[wpv-map-render map_id="map-1" map_height="50vw"][/wpv-map-render]

#2688345
Screenshot 2024-03-17 at 6.20.26 PM.png

It actually got better itself, and now shows the location but it seems still broken by default. What I mean by that is the map is not showing as it was before.

When we click on the items on the left, it is supposed to zoom in on the clicked listing location but it works on some listings and doesn't work on others. There is no pattern.

Could you please help me with this?

#2688359

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Hello. Thank you for contacting the Toolset support.

It seems that you configured the focus on marker correctly.

Can you please share problem URL and admin access details and let me review whats going wrong with your setup.

*** Please make a FULL BACKUP of your database and website.***
I would also eventually need to request temporary access (WP-Admin and FTP) to your site. Preferably to a test site where the problem has been replicated if possible in order to be of better help and check if some configurations might need to be changed.

I have set the next reply to private which means only you and I have access to it.

#2688434

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

I checked and I'm not sure what's exactly causing the issue.

As the site you shared is production/live site and we do not recommond to debug on live sites.

To ensure there is no conflict between the theme/plugins you use:
Could you please try to resolve your issue by deactivating all third-party plugins as well as the default theme to check for any possible conflicts with any of the plugins or themes?
- Do you see any difference? If no:

Can you either share staging site that should be 1:1 copy of your live site or duplicator copy of your site.

More info:
- https://toolset.com/faq/provide-supporters-copy-site/

I have set the next reply to private which means only you and I have access to it.