Getting "Unable to parse data from service response." when registering a site

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Supporter timezone: Asia/Kolkata (GMT+05:30)

This topic contains 2 replies, has 1 voice.

Last updated by Minesh 1 month ago.

Assisted by: Minesh.

Author

Posts

November 6, 2025 at 5:44 pm #2833437

dominicV

I am trying to: Register Toolset for updates.

Link to a page where the issue can be seen: hidden link

I expected to see: My key accepted.

Instead, I got: "Unable to parse data from service response." error message.

November 7, 2025 at 6:02 am #2833531

Minesh

Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Hello. Thank you for contacting the Toolset support.

Maybe server could be busy or not available at that time due to updates or any other possible reason.

Could you please check now, do you see it working as expected?

November 7, 2025 at 10:24 am #2833581

Minesh

Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

I checked with our systems team and they able to find the issue and fix it. Can you please try now and check if you able to register the site.