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[Resolved] Getting HTTP 500 Error

This support ticket is created 6 years, 8 months ago. There's a good chance that you are reading advice that it now obsolete.

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Supporter timezone: America/Jamaica (GMT-05:00)

This topic contains 3 replies, has 2 voices.

Last updated by Shane 6 years, 8 months ago.

Assisted by: Shane.

Author
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#780438

I am trying to:
My Map page used to show up without any issues, however recently noticed that I'm getting an HTTP 500 Error. However when I change the Limit and Offset on the Views Page to the maximum of 50 from Unlimited the Map Page works fine.
Link to a page where the issue can be seen:
hidden link ---> Please note this is only with the Limit Set to 50
I expected to see:
To see my Map page working with an Unlimited Number of Markers
Instead, I got:
HTTP 500 Error or on some browsers the header loads but not rest of page.

#780896

Shane
Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Antony,

Thank you for contacting our support forum.

Would you mind enabling the wordpress debugging so that we can get an idea of whats causing the issue here.

To enable the debug please take a look at the link below.
hidden link

Thanks,
Shane

#780967

Hi Shane, this is all I got back from setting Debug to true:

"deprecated since Contact Form 7 version 4.6! Use wpcf7_remove_form_tag instead. in /usr/www/users/travely/wp-content/plugins/contact-form-7/includes/functions.php on line 365 Notice: wpcf7_remove_shortcode is deprecated since Contact Form 7 version 4.6! Use wpcf7_remove_form_tag instead. in /usr/www/users/travely/wp-content/plugins/contact-form-7/includes/functions.php on line 365
Notice: wpcf7_remove_shortcode is "

Doesn't make any sense how Contact Form 7 would be influencing Toolset Maps. I deactivated Contact From 7 and still same issue. Reactivated them and no change. Still getting:
"This page isn’t working
hidden link is currently unable to handle this request.
HTTP ERROR 500"

on hidden link

But if I set the Limit to 50 in the View the Page loads and the maps displays.

#781160

Shane
Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Anthony,

This needs some further investigation.

Would you mind providing me with the credentials and how to replicate so that I can have a look ?

Thanks,
Shane