[Resolved] Getting connection error?

[Author]

Posts

[John]

Tell us what you are trying to do?

Set up new site with Toolset. Registered it.

Is there any documentation that you are following?

Is there a similar example that we can see?

What is the link to your site?

hidden link

Getting this

Toolset plugin cannot connect to toolset.com

Toolset needs to connect to its server to check for new releases and security updates. Something in the network or security settings is preventing this. Please allow outgoing communication to toolset.com to remove this notice.

Need help?

See the communication error details and let us know in Toolset technical support.

hidden link OTGS_Template_Service_Php_Model Object ( [attributes:OTGS_Template_Service_Php_Model:private] => Array ( [body] => OTGS_Template_Service_Php_Model Object ( [attributes:OTGS_Template_Service_Php_Model:private] => Array ( [action] => site_key_validation [site_key] => 3cWQFx8guh [site_url] => hidden link [source] => 3 [installer_version] => 2.6.1 [theme] => Blocksy Child [site_name] => Outcome Labs Author [repository_id] => toolset [versions] => OTGS_Template_Service_Php_Model Object ( [attributes:OTGS_Template_Service_Php_Model:private] => Array ( [types] => 3.4.17 [toolset-blocks] => 1.6.3 ) ) ) ) [timeout] => 45 ) ) Site key not matching subscription-fetching 2022-17-12 04:12:18

[Nigel]

Hi John

Are you still seeing this problem? (Sometimes there can be temporary problems with our servers and your site will report problems trying to connect to it.)

There don't appear to be any such problems currently.

If you still have problems, go to Toolset > Settings and click the debug information and troubleshooting link at the bottom.

From the next page click the Installer Support link.

What does the status look like? Any errors reported in the log?

[John]

Nigel, looks like error cleared on 18. thanks John