This thread is resolved. Here is a description of the problem and solution.
Problem:
The issue here is that the user's default site search is being restricted to a single post type.
Solution:
Unfortunately this is not an issue that our Toolset plugins can caused and I would recommend disabling any plugin that can modify your archives to ensure its not a conflict.
This support ticket is created 6 years, 2 months ago. There's a good chance that you are reading advice that it now obsolete.
This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.
Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.
Hello Shane,
Sorry: after further discussion with my fellow developer, I understand now I was mistaken on the kind of problem we have. So please ignore the previous messages. The fact is this:
It looks like our theme (NewsTube) default search functionality is being overwritten by one of the custom search filter that we have defined within Toolset WP Archives. So, when using the theme search input control, instead of the default hidden link we now have hidden link
Are you aware of previous cases of Toolset search filters interfering with the theme's search functionality and how to solve it? Thank you.