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[Closed] Gallery field when added it has a default gallery while I want it to be blank

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This topic contains 1 reply, has 1 voice.

Last updated by Minesh 1 month, 3 weeks ago.

Assisted by: Minesh.

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#2822296
Screenshot 2025-08-29 062916.png

Tell us what you are trying to do? I am trying to add a gallery image area at top of product page, where if I upload image in field created by toolset then they show up. Right now it is showing broken images even when I have not uploaded anything in the gallery field.

Is there a similar example that we can see? I have a live site where I am using ACF for this purpose and it works fine, if I upload/add images in the gallery field created with ACF they show up on that specific product but if I dont add/upload images in that created field they dont show up simple.

hidden link here I added images to the field and they show up fine.

hidden link here I have not added any images but still shows up.. something to do with default value and placeholder as I am unable to delete product gallery first added selection screenshot attached.

#2822328

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Hello. Thank you for contacting the Toolset support.

Can you please share admin access details and let me check whats going wrong with your setup.

Please share bit more details with what post what is your expected result.

*** Please make a FULL BACKUP of your database and website.***
I would also eventually need to request temporary access (WP-Admin and FTP) to your site. Preferably to a test site where the problem has been replicated if possible in order to be of better help and check if some configurations might need to be changed.

I have set the next reply to private which means only you and I have access to it.

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