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[Resolved] fusion modal popup only works when cleaning cache

This thread is resolved. Here is a description of the problem and solution.

Problem:

The issue here is that the user wanted to disable their view cache.

Solution:

If you are using the View shortcode then you can use the cache='off' attribute to disable the cache for the view.

This support ticket is created 4 years, 4 months ago. There's a good chance that you are reading advice that it now obsolete.

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This topic contains 2 replies, has 2 voices.

Last updated by federicoM-2 4 years, 4 months ago.

Assisted by: Shane.

Author
Posts
#2021355
Captura de pantalla 2021-04-14 a las 16.50.22.png

I am trying to:
after updating avada to 7.3 from 7.0 fusion modal stop working

Link to a page where the issue can be seen:
hidden link

I expected to see:
a working pop up with a link in it (in orange).

Instead, I got: overlay that does not let link to click or sometimes if you click on an element in the period table, it does nothing (it should be a pop up with a clicable link in it)
If I open Toolset > View > clean cache, then it works as expected only once.
Remark: There is a plugin , WP download manager, that I thought could interfere between Toolset-AVADA-Bootstrap. If I deactivate Download Manager, then, we have the same bad behaviour.

#2021455

Shane
Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Federico,

Thank you for getting in touch.

I was able to resolve this issue by adding the cache='off' attribute for the view that is displaying the Periodic Table. It was added in the format.

[wpv-view name='my-view' cache='off']

Please let me know if you're still having troubles on your end.

Thanks,
Shane

#2021733

My issue is resolved now. Thank you so much!