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[Resolved] Forms wizards not working for Post and User forms

This support ticket is created 4 years, 9 months ago. There's a good chance that you are reading advice that it now obsolete.

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This topic contains 3 replies, has 2 voices.

Last updated by nancyL 4 years, 9 months ago.

Assisted by: Beda.

Author
Posts
#1509669
add_new_user_form.jpg
add_new_post.jpg
access_control_2.jpg
access_control_1.jpg

I am trying to:
Create post forms and user forms but the form wizard is not working for both. There is no issue with the relationships form wizard.

Link to a page where the issue can be seen:
Add New Post Form URL: hidden link
Add New User Form URL: hidden link

I expected to see:
The form wizard for each.

Instead, I got:
Pages that don't allow me to do anything. No buttons to save and continue.

#1510145

Could you review the access details?
I receive ERROR: The username or password you entered is incorrect. Lost your password?

The Toolset Forms Wizard can be enabled and disabled in Toolset > Settings > Forms > Forms Wizard, maybe this is what you need to amend, in order to bring back the wizard?

I've activated another private reply in case that's not the issue, so you can add new login details for me to check in the admin directly.

#1510381
#1510391

Relationship Forms won't obey that setting, they always use the wizard, that's why you can see it working there.

Something is blocking the Post and User Views to use the wizard, which is not happening on any other site I tested

This should likely be due to the 3 JS errors in the forms edit pages:
Uncaught TypeError: CodeMirror.overlayMode is not a function
Google Maps JavaScript API error: RefererNotAllowedMapError
Uncaught TypeError: Cannot read property 'hasClass' of undefined

I suggest to:
- on a staging site
- disable all plugins but Toolset
- try again
- If it does still not work, use another theme

If then the issue is solved, re-enable each plugin and theme and check when the issue comes back.
We can then proceed with a compatibility process to fix the issue.

#1510943

I found the conflicting plugin and everything is working as it should now.

If anyone else is having this issue it was the PHP Code for Posts plugin that was causing the issue.

Thank you Beda!