Skip Navigation

[Resolved] Forms do not work after migration

This support ticket is created 6 years, 3 months ago. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.

Sun Mon Tue Wed Thu Fri Sat
8:00 – 12:00 8:00 – 12:00 8:00 – 12:00 8:00 – 12:00 8:00 – 12:00 - -
13:00 – 17:00 13:00 – 17:00 13:00 – 17:00 13:00 – 17:00 13:00 – 17:00 - -

Supporter timezone: America/New_York (GMT-04:00)

Author
Posts
#958296

Hi, I do not understand what I can do and I seem to have another problem, I think since upgrading the database this week in order to make the relationships possible.
My user-registration is not working anymore (Cred userform), and all postforms for my users does not work anymore.

I hope you will have a look in my admin to help me.

#958354

I'll be glad to take a look. Please provide login credentials in the private reply fields here.

#1000419

A strange thing I encountered yesterday with the forms: when I clicked once on the submit-button nothing happened (I stay in the form, in the postforms only the 'tinymce' disappears), after clicking again on 'submit' it works !?
It's solved! After I switched off AJAX submit.

Can you tell me which Form? How can I get to this Form on the front-end of your site? May I submit it as a test?

I think the relationship-question comes after this: when a trainer has made a training (event) I can make a relationship-form in which the trainer can add another trainer to the 'training'.
Yes, this is correct. You have a M2M relationship between Events and Trainers, so you will create a Relationship Form to manage these connections. I will send a message in the other ticket and we can continue there.

#1069128

Hi Christian,
It was this form: Training aanmaken. I already switched AJAX off and it's a form in which you make an event, so please if you submit then after that in the admin you go to 'Trainingen' and delete wichever 'Traning' (=event) you made.

But I think it is not necessary. My idea is that the cache of 'WP Fastest Cache' is the culprit. Is that possible?

Meanwhile I don't exactly understand the benefit of AJAX. Do you know a good knowledgebase?
Of course I can deactivate caching for these pages with the forms. Shall I do that?

Bye, have a nice day,
Charlotte

#1069328

My idea is that the cache of 'WP Fastest Cache' is the culprit. Is that possible?
It's possible, caching plugins can cause problems with Form submissions. I recommend disabling caching on pages with Forms.

Meanwhile I don't exactly understand the benefit of AJAX. Do you know a good knowledgebase?
In some cases AJAX form submissions don't really have much benefit, for example if you redirect to another Page after form submission. The redirect requires a full page load anyway, so AJAX doesn't save time. In Forms with complex validation rules, AJAX submission can provide faster validation results because the entire page does not refresh to show errors.

#1072588

Thank you, Christian. The forms are working again.
Have a nice day!
Charlotte