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[Closed] forms and image upload

This support ticket is created 4 years, 7 months ago. There's a good chance that you are reading advice that it now obsolete.

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Supporter timezone: America/Jamaica (GMT-05:00)

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This topic contains 8 replies, has 2 voices.

Last updated by Shane 4 years, 6 months ago.

Assisted by: Shane.

Author
Posts
#1672761

Tell us what you are trying to do?
after installing toolset i cant upload any images or docs on the front end. well admins can .. but no one else can.

ran across this issue on another site awhile back and you guys gave me a fix... but ofcourse i can not remember what it was

Is there any documentation that you are following?

Is there a similar example that we can see?

What is the link to your site?

#1673643

Shane
Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Jen,

Thank you for getting in touch.

Would you mind allowing me to have admin access to the website so that I can have a look at this for you ?

The private fields will be enabled for your next response.

Also please let me know the link of the page that the form is on.

Thanks,
Shane

#1676657

Shane
Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Jen,

Thank you for the credentials, however can you make them admin so that I can have a look at the permissions and the plugins that you have active?

Thanks,
Shane

#1676661

it is set at admin

#1678173

after you login .. just add /wp-admin to the url

#1681023

Shane
Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Jen,

Thank you and sorry for the delay.

Currently having a look at this for you.

#1681029

Shane
Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Jen,

I took a look at your Access permissions in our Toolset Access plugin and saw that you have quite a number of User Roles that are not allowed to have Publish permissions for Media.

Could you ensure the User roles that you want to be able to upload images to your site have the publish permissions checked?

Once you have done this please try again and let me know. Secondly for testing purposes I would like to know which role you want to be able to upload images.

Thanks,
Shane

#1688851

I need every role to be able to upload images. I am currently testing your above response.

#1689317

Shane
Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Jen,

Any updates on this one ?

Please let me know.
Thanks,
Shane

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