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[Closed] Forms 2.6.22 / Types 3.5.2 – Multi Step/Page Form Not Working

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Last updated by Minesh 6 months, 1 week ago.

Assisted by: Minesh.

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#2794273
custom-code.jpg

Hello, I have the latest version of Toolset, as of 1/27/2025. I'm trying to get a Multi Page Form working to no avail. I first use Forms to Add New Content, then submit/redirect to a second form page (Edit Existing content with a Content Template), but upon redirecting to the second form, I do not see the secondary form fields and at times, I can see the URL is most likely backwards with the Query String. Here is example of the URL I see after submitting the first form to redirect to the second form:

/car-check-out/car-checkout-1/&content-template-id=16743?cred_referrer_form_id=16687

I have followed instruction found on this forum page:

https://toolset.com/forums/topic/how-to-create-a-multi-step-form-using-toolset/

I have implemented all the custom code suggesting in that forum thread, including using "cred_success_redirect" and have edited the arrays like this:

// Edit
$form_ids = array( 16687, 16732 );
$template_ids = array( null, 16743 );
// Stop editing

The Custom Code is indeed in ACTIVE Status.

There are two Post Forms involved. The first Post Form is Form Type: Add new Content (ID: 16687) and after submission, redirects to a different post. It does NOT have a Content Template assigned to it. This form is added directly to a page as a block.

The second form is Form Type: Edit existing content (ID: 16732), has a Content Template assigned to it (ID: 16743) and is not added as a block to a page or post.

I have tried all sorts of configuration combinations at the form, template and page level, but can't get the secondary form to appear. Rather, I get "Page not Found" error, which is usually when the URL query strings are backwards, or the redirection page just loads with no form appearing.

I'm doing this work on a developmental server, so I don't want to share that URL here, but can privately.

Would be VERY VERY helpful to get past this hang up ASAP!

Thank you,
Aaron

#2794337

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Hello. Thank you for contacting the Toolset support.

Can you please share problem URL where you added the form as well as admin access details and let me check what's going wrong with your setup.

*** Please make a FULL BACKUP of your database and website.***
I would also eventually need to request temporary access (WP-Admin and FTP) to your site. Preferably to a test site where the problem has been replicated if possible in order to be of better help and check if some configurations might need to be changed.

I have set the next reply to private which means only you and I have access to it.

#2795147

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Can you please share bit more details like on what page I can see the first step of your form and how many steps you have.

I have set the next reply to private which means only you and I have access to it.

The topic ‘[Closed] Forms 2.6.22 / Types 3.5.2 – Multi Step/Page Form Not Working’ is closed to new replies.