[Closed] Form validation and error messages

[Author]

Posts

[matthieuB-5]

Hi im trying to create a toolset form with validation:

When somebody enter for example their email adress and its the wrong format the box turns red.
When i submit my form on this link i dont even get the error messages at the end, it just doesn't work.
(the form in a custom coded multi step setup with a cred form inside)

Could you have a look?
hidden link

[matthieuB-5]

I did a test and it seems that the validation is being blocked by the setup (multistep)
any suggestions on this?

Thanks

[Shane]

Hi Matthieu,

Thank you for getting in touch.

Can you confirm if the error messages show up when you've completely removed the multistep from the form?

What I want to ensure is that it fundamentally works without any additional customizations.

Thanks,
Shane

[matthieuB-5]

Yes all the validation works when the multi step is not active

Thanks

[Shane]

Hi Matthieu,

I'm not sure how you've setup the multistep form but given that it works when you've disabled the multi-step then what I can do in terms of debugging is quite limited.

I can have a look at the form for you on the backend if you like but I cannot promise that I'll be able to provide a solution.

I've enabled the private fields for your next response so that you can send me the login details for me to have a look on the backend.

Thanks,
Shane