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[Closed] Form user e post user no working

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Last updated by Christopher Amirian 1 month, 3 weeks ago.

Assisted by: Christopher Amirian.

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#2787244
Screenshot 2024-12-08 170744.png

Unfortunately, the form editor doesn't work, the Save button doesn't appear and you see a section called top bar which we don't know what it means. Furthermore, if we run the wizard the qizard button doesn't work. if he manages to get in he won't let us create the camps

aiuto

#2787323

Christopher Amirian
Supporter

Languages: English (English )

Hi aiuto,

Welcome to Toolset support. Please go to https://toolset.com/account/downloads/ and click the download Toolset manually link.

Download the Types and Blocks plugins and upload them to your WordPress installation.

Those are hotfixes for the recent changes in WordPress, 6.7.

If you still have the problem after uploading the new plug-ins, please check if there is any sort of conflict, causing the issue:

- IMPORTANT STEP! Create a backup of your website. Or better approach will be to test this on a copy/staging version of the website to avoid any disruption of a live website.
- Switch to the default theme such as "TwentyTwenty" by going to "WordPress Dashboard > Appearance > themes".
- Go to "WordPress Dashboard > Plugins" and deactivate all plugins except Toolset and its add-ons.
- Check if you can still recreate the issue.
- If not, re-activate your plugins one by one and check the issue each time to find out the plugin that causes the problem.

If the problem persists, I'd appreciate it if you could give me the URL/User/Pass of your WordPress dashboard after you make sure that you have a backup of your website.
It is absolutely important that you give us a guarantee that you have a backup so if something happens you will have a point of restore.

Make sure you set the next reply as private.

Also tell us which page to check.

Thanks.

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