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[Resolved] Form trigger not working when i have it in a view row

This support ticket is created 5 years, 6 months ago. There's a good chance that you are reading advice that it now obsolete.

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This topic contains 7 replies, has 2 voices.

Last updated by mikeB-14 5 years, 6 months ago.

Assisted by: Shane.

Author
Posts
#1285099
updateformonrow.JPG

Hi I have put an edit form in a view so it shows the form in each row.

When i tick the tickbox Email request and click the update button it does not trigger the email notification.
If select the edit delegate which takes me to the full edit post form page and tick the email request it works.

So why is it not working on the row view ?

Thnaks
Tony

#1285267

Shane
Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Mike,

Thank you for getting in touch.

I'm assuming that this form is a different form from the full form.

Have you replicated the notification settings from the full form onto this form as well ?

Please let me know.

Thanks,
Shane

#1285557

Hi Shane
Yes it does

Tony

#1286467

Shane
Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Tony,

Mind allowing me to have admin access to the page as well as to the original full edit form so that I can see what is happening here?

The private fields have been enabled.

Thanks,
Shane

#1288767

Shane
Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Screenshot 2019-07-10 at 9.24.10 AM.png

Hi Mike,

I've found the issue. See Screenshot.

You want the user to update their emails and send the notification but there is no email on the form to send the notification to.

Thanks,
Shane

#1288795

Hi Shane
That makes sense, I will make the mod.
Can I have the field on the form but hide it ?
The email address would have been populated when we added the delegate in the first place.

Also can I get the update button inline with row , does not look good. ?

I am not using layout tool as I am a DIVI site
Thanks
Tony

#1288835

Shane
Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Mike,

Yes you can have the field and just hide it with some css, so long as the field is there. Since it is an edit form the field will auto populate with the user's email.

Usually we can do this with Bootstrap but now since you are using Divi its actually not possible unless done with manual css to setup the columns in expert mode.

Thanks,
Shane

#1288869

My issue is resolved now. Thank you!