This thread is resolved. Here is a description of the problem and solution.
Problem:
The customer is unable to view their form on a mobile device. They expected to see the form on the page but instead, the form is not visible.
Solution:
We tested the form on a mobile device and found that the form is visible when logged in but not visible when logged out. This indicates that the issue might be related to form visibility settings for non-logged-in users.
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This topic contains 1 reply, has 2 voices.
Last updated by 4 months, 1 week ago.
Assisted by: Mateus Getulio.
Hello Gary,
I tested it on my mobile and if I'm logged in I can see the form normally, if I'm logged out it won't show even in desktop.
Perhaps the issue is with the exhibition for non-logged users?
Please let me know.
Thank you,
Mateus
