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[Closed] form layout restting

This support ticket is created 4 years, 9 months ago. There's a good chance that you are reading advice that it now obsolete.

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This topic contains 2 replies, has 2 voices.

Last updated by Nigel 4 years, 9 months ago.

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#1840891
toolset issue.PNG

Im having issues with toolset renaming my form slugs (to "about") and losing all layout settings (reset to generic field list) when saving any post form edits. ( forms "[cred_form form="new-case-visitor"], [cred_form form="new-case-client"]")
I have tired copying the advanced html - to quickly "restore" the form's layout which it does somewhat. but that just displays the "end >/cred ...." tag in the display

#1841125

I am actively working to try to resolve the issue myself
(Currently Looking for conflicts with latest version of Elementor)..

. so please let me know if/when you are about to make change
Colin .... text 954-465-4191

#1841183

Nigel
Supporter

Languages: English (English ) Spanish (Español )

Timezone: Europe/London (GMT+01:00)

I'm not sure I follow what the problem is.

Toolset is renaming your form slugs to "about"?

When is that happening?

I logged in to your site and see that's not the case at the moment.

We have your site credentials and can take a copy if necessary, but need to know what we are looking for.

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