[Waiting for user confirmation] Footer widget missing in archive

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[nicolaS-3]

Hello Minesh,
as far as the issue in subject is concerned, the Kadence support found out that is an issue related to Toolset Types, see link to video video in the private server name below

Is it a bug related to WP archives ? please let me know
Thanks
Kind regards
Nicola

[Minesh]

Hello. Thank you for contacting the Toolset support.

I see you are using child theme. Do you see the same issue with parent theme?

Also, Here is a sandbox site and you can auto-login to it using the following link:
- hidden link

Are you able to reproduce the same issue with the above sandbox site?

[nicolaS-3]

Hello Minesh,

I changed the child theme with the real theme and the issue was still there.

I didn't know exactly what to do with the sandbox so I exported all Types content to import it to the sandbox to try to replicate the archive, but I got this message during import: "There has been a critical error on this website. Please check your site admin email inbox for instructions". I don't know how to send you the export file (zip) but you could export it by yourself and try importing it into the sanbox and see what happens.

Thanks

[Minesh]

It should be from your theme. Can you please upload theme to the sandbox site I shared. Just for your information that Toolset do not manage Sidebars, headers, footers or menus. Toolset replaces the views/content tempaltes/archive within post body area that is the_content area.

You can also check with minimum installation and only Toolset plugins active.

[nicolaS-3]

Hello Minesh,
I have forwarded your reply to Kadence, see what happens. I have installed their theme in your sandbox.
I'll let you know.
thanks

[Minesh]

Ok fine - please get in touch witth me. I need exact steps in order to reproduce the issue if its related to Toolset.