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[Closed] First image block not displaying in Safari

This support ticket is created 3 years, 9 months ago. There's a good chance that you are reading advice that it now obsolete.

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Supporter timezone: America/Jamaica (GMT-05:00)

This topic contains 3 replies, has 3 voices.

Last updated by Shane 3 years, 9 months ago.

Assisted by: Shane.

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#2355797
Screen Shot 2022-05-04 at 8.02.22 PM.jpg

Hi, I am using the Toolset image block with Lightbox links on several pages and I am finding it common in Safari (desktop and mobile) that any images loaded as part of the initial load will fail to render/display. I am using the Astra theme, as well as the WP Rocket template which is configured to lazy load images. From what I can tell this is only happening on Safari. Here are pages I have experienced it on:

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#2356075

Nigel
Supporter

Languages: English (English ) Spanish (Español )

Timezone: Europe/London (GMT+00:00)

Screenshot 2022-05-05 at 08.24.36.png

Hi David

I wonder if you have a caching issue in Safari.

When I visit the links the first image loads (the same result as in Firefox and Chrome).

Can you clear your browser cache, and—if possible—maybe access the page from a different device than you normally use to see if it loads normally?

#2357073

Yea it happens even on a new private browser window. It's not consistent sometimes I have to click around to see it. These are all pages it will happen on:

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It seems to be related to the image "LazyLoading" setting for the WP Rocket plugin. However, it does not happen with the normal Gutenberg image component, only the Toolset one.

#2357335

Shane
Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi David,

I'm taking a look at all these links in both Safari and Firefox and the images are loading perfectly fine for me.

Assuming here that you still have the lazyload enabled correct? Have you tried visiting the site from a mobile or a completely separate device from the on you noticed the issue on ?

Thanks,
Shane

The topic ‘[Closed] First image block not displaying in Safari’ is closed to new replies.