Filters are not working- Very urgent!!

This support ticket is created 6 years, 3 months ago. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

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Supporter timezone: Asia/Kolkata (GMT+05:30)

Tagged: Post-relationship

This topic contains 1 reply, has 2 voices.

Last updated by Minesh 6 years, 3 months ago.

Assisted by: Minesh.

Author

Posts

November 17, 2018 at 12:57 pm #1148457

sinanU-2

I am trying to: I try to set two different filters on one site to filter the posts. First of all the filters are not working. I always have all posts on the page. My second problem is, that I want to have an "show all" filter button in each filter so I can see all posts if used. I used the multiple choice button. Need help very urgent!!

Link to a page where the issue can be seen:hidden link

I expected to see:

Instead, I got:

November 19, 2018 at 8:47 am #1149094

Minesh

Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Hello. Thank you for contacting the Toolset support.

Well - I need to check your view's setting and debug why the filters you added to view are not working.

*** Please make a FULL BACKUP of your database and website.***
I would also eventually need to request temporary access (WP-Admin and FTP) to your site. Preferably to a test site where the problem has been replicated if possible in order to be of better help and check if some configurations might need to be changed.

I would additionally need your permission to de- and re-activate Plugins and the Theme, and to change configurations on the site. This is also a reason the backup is really important. If you agree to this, please use the form fields I have enabled below to provide temporary access details (wp-admin and FTP).

I have set the next reply to private which means only you and I have access to it.