[Resolved] Filtering values

[Author]

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[nikolasS]

Tell us what you are trying to do? i am trying to filter data based on custom field value

Is there any documentation that you are following? filtering

Is there a similar example that we can see?
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What is the link to your site?
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[Minesh]

Hello. Thank you for contacting the Toolset support.

Can you please tell me what exactly the issue you are facing and share exact steps that should help me to see the issue.

[nikolasS]

filtering with Paid or Not Paid is not working.

[nikolasS]

any news?

[Minesh]

what exactly is not working.

When I checked the with problem URL you shared:
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When I select the paid filter - it shows four/five items and when I select not paid I can see one item.

[nikolasS]

i had to remove them and add them again 10 minutes before.
It used to working and then it stopped working.
In the meantime i have added extra fields in the Custom Field Group. Does this change anything?

[Minesh]

If you can tell me what is not working exactly and share exact steps that I should follow that should help me to see the issue, once I review that I will be able to guide you in the right direction.

*** Please make a FULL BACKUP of your database and website.***
I would also eventually need to request temporary access (WP-Admin) to your site. Preferably to a test site where the problem has been replicated if possible in order to be of better help and check if some configurations might need to be changed.

I have set the next reply to private which means only you and I have access to it.