Skip Navigation

[Resolved] Filtering twice results in some filter options not showing

This support ticket is created 4 years, 11 months ago. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.

Our next available supporter will start replying to tickets in about 2.75 hours from now. Thank you for your understanding.

Sun Mon Tue Wed Thu Fri Sat
8:00 – 12:00 8:00 – 12:00 8:00 – 12:00 8:00 – 12:00 8:00 – 12:00 - -
13:00 – 17:00 13:00 – 17:00 13:00 – 17:00 13:00 – 17:00 13:00 – 17:00 - -

Supporter timezone: America/New_York (GMT-04:00)

Tagged: 

This topic contains 5 replies, has 2 voices.

Last updated by Christian Cox 4 years, 10 months ago.

Assisted by: Christian Cox.

Author
Posts
#1409013
Screenshot (120).png
Screenshot (121).png

I am trying to:

When using the filter a second time without resetting the filter, some options do not show when selecting the dropdown. In this case, it is the filer for custom fields "Open Positions".

Link to a page where the issue can be seen: hidden link

I expected to see:

When first selecting the dropdown for open positions, 12 choices appear. I expect this to happen each time the dropdown is selected.

Instead, I got:

The second time it is selected, only 9 choices appear.

#1411903

Hi, I'm asking my 2nd tier team to take a look at this. I'm able to replicate a similar scenario on my own local environment when using a "select" style filter to filter a repeating text field. I'll get some feedback and let you know what I find out as soon as I can.

#1431493

Hi, a quick update to let you know our developers have released a patch file for this issue. You can find the patch file with instructions for installing it on your site in the erratum post here: https://toolset.com/errata/repeating-field-filter-shows-unrelated-options-when-using-only-show-available-options-for-each-input-in-the-view-settings/

Please install the patch and let me know if the issue is not resolved.

#1444659

Just a quick update to let you know our developers are including the permanent fix in the next release of Views. We expect that release later today or tomorrow. I'll keep you updated here as I receive more information about the update.

#1444661

Awesome, thank you!

#1446681

Please find Views 3.0.2 available for download at https://toolset.com/account/downloads and we expect it to be available for automatic update shortly. After updating, let me know if the problem is not completely resolved. Thanks for your patience while we resolved the filter issue.