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[Resolved] Filter results are empty before page reload

This support ticket is created 4 years, 10 months ago. There's a good chance that you are reading advice that it now obsolete.

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Supporter timezone: America/Jamaica (GMT-05:00)

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This topic contains 3 replies, has 2 voices.

Last updated by Shane 4 years, 10 months ago.

Assisted by: Shane.

Author
Posts
#1922061

Hello,

the filter results disappear, after refreshing the page, they work again.

See here a screencast:
hidden link

Thanks in advance

#1922285

Shane
Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Philipp,

Thank you for getting in touch.

I did a quick test of the issue to see if I can replicate but it seems to be working fine for me.

Can you check again on your site to see if the same issue appears again? Or perhaps you may have resolved the problem.

Please let me know.

Thanks,
Shane

#1922741

No i did not changed anything.
But it looks like that the issue only occurs for logged in users.

#1923697

Shane
Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Philipp,

Unfortunately even when logged in the issue doesn't occur for me.

Here is a short clip of my experience below.
hidden link

Thanks,
Shane