Skip Navigation

[Resolved] Filter options clear themselves and view does not filter

This support ticket is created 5 years, 8 months ago. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.

Sun Mon Tue Wed Thu Fri Sat
- 10:00 – 13:00 10:00 – 13:00 10:00 – 13:00 10:00 – 13:00 10:00 – 13:00 -
- 14:00 – 18:00 14:00 – 18:00 14:00 – 18:00 14:00 – 18:00 14:00 – 18:00 -

Supporter timezone: Asia/Kolkata (GMT+05:30)

This topic contains 3 replies, has 2 voices.

Last updated by bartB 5 years, 8 months ago.

Assisted by: Minesh.

Author
Posts
#1214038

I am trying to: filter results based on a number of taxonomies. The fields for wpv-equipment, wpv-listing_cat & wpv-distance do not retain the selected filter option. Instead, the selected value just disappears and no filtering occurs

Link to a page where the issue can be seen: hidden link

I expected to see: filtered results

Instead, I got: no filtering on those 3 taxonomies

#1214163

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Hello. Thank you for contacting the Toolset support.

Well - the access details you shared with us is not working at this end. Can you please re-send it.

I have set the next reply to private which means only you and I have access to it.

#1214165
#1214176

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Can you please check now. The issue was the related query filter is not added to "Query filter" section.

I've added those query filters as you can see with the following screenshot and I can see its working. Can you please confirm:
=> hidden link

#1214193

My issue is resolved now. Thank you!

I can't believe I missed that piece. Thank you!!