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This topic contains 12 replies, has 2 voices.
Last updated by 3 years, 3 months ago.
Assisted by: Christian Cox.
Hi there,
We've hit a snag. We're working on a rebuild, from Elementor to Kadence...all going great.
To explain what we've done.
We have a View, this works great on our older sites and we're happy with it. It uses URL params so we can use one View on many pages.
See A1 View
We've then used Toolset to create Custom Fields. See A2 Custom Fields.
We've then created a template using blocks. This template is used on many, many pages. See A3 Template.
Then on specific pages we use the shortcodes with wpv-area...again all works exactly as we wanted. Shortcodes for London are:
[wpv-form-view name="destination-pages-main" wpv-area="london" target_id="self"]
[wpv-view name="destination-pages-main" wpv-area="london" view_display="layout"]
See page result: hidden link
The issue, London only has 2 properties for now, when you select the Guests drop down all options are there when in fact there should only be a limited amount of options.
It is as if Search & Pagination aren't talking to the Loop Editor initially, if you hit 'RESET' it then clears and works fine.
Or, if you select 20, you have no options and when you select again...it is correct.
On our old, live site this works fine using the painfully slow Elementor...hidden link
I have gone through everything for hours and cannot work out why this isn't working right.
We have to have a template as we are expanding the area pages from 20, to 40 so a master template and shortcodes is really important.
Any thoughts would be great.
Hi there Christian,
Thank you for getting back to me. Ok I was just about to start working though your list,
I had never seen this option you mentioned: "Only show available options for each input".
Having never set this on any site, all worked perfectly, I Googled it and found mention of it on another Toolset ticket from someone else having the very same issue:
https://toolset.com/forums/topic/filters-showing-all-options-instead-of-relevant-options/
So, thinking this issue was new to me on a rebuild I went to an exsisting live site of ours, exactly the same views, because its a clone, the setup exactly the same. The filters were working as they should.
I noticed Toolset was not up to date, so I updated. Hey presto the filters there are now not right.
It seems clear that an update is breaking something (see attachments).
I have rolled the live site back.
Now I thought the rebuild site worked fine initially, and only noticed the broken filters yesterday...I remember updating Toolset mid last week.
An update seems to be the issue?
Thank you for getting back to me. Ok I was just about to start working though your list, I had never seen this option you mentioned: "Only show available options for each input".
It turns out the text is actually "Show only available options for each input" in the legacy editor, but you understood my point. In the Block Editor, you can find this option in the sidebar Custom Search panel when the top-level View block is selected. The text there is "Show only filter options that would produce results" - screenshots attached here.
The corresponding configuration option is not always obvious in the legacy editor because it is buried in the individually managed options. To expose and adjust it, you must first activate the Custom Search Settings configurations section in the View editor, if it is not already active and visible. Scroll to the top right corner of the View editor screen and click to open the "Screen Options" tab, where you can activate Custom Search Settings (screenshots are attached here). In the Custom Search Settings, you must choose the option "Let me choose individual settings manually," then some additional settings will appear. The section "Which options to display in the form inputs" should be down at the bottom of that area.
Be sure the "available options for each input" option is selected here and save the changes if necessary. If that does not produce the results you expect on the front-end, I can take a closer look. Please provide login credentials in the private reply fields here. I will log in and make a clone of your site by installing the All-in-One Migration plugin or the Duplicator plugin. Then I will be able to install a copy of your site in my local test environment, update to the latest plugins there, and confirm the problem is replicable. Once I've confirmed that I can escalate to my 2nd tier support team for further investigation.
