[Escalated to 2nd Tier] Filter not working properly on Archive?

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[raminF]

Hello there!

I have a Problem with a Filter on Archive Pages. I am using that Filter across the the whole site. And it works everywhere except for this Archive pages.

//Tell us what you are trying to do?
I have a CPT "Kritiken" and it cotains ratings from 1-6 in .5 increments.

On the Frontend i have a dropdown to filter results based on those ratings.

When you use the Dropdown Filter on that Archive pages it will filter on full numbers (1.0, 2.0 etc) but when you select a .5 rating like 3.5 - no results are found. Weird thing is, if i change the rating in the URL from a 3.5 to a 3,5 i receive the results as expected. ?!

//What is the link to your site?
i.e. hidden link

pls help. kind regards, seb

[Mateus Getulio]

Hey there,

I was able to replicate this issue in a fresh install.

I checked this out but so far I couldn't find a fix for it.

I asked my colleagues to have a look at this issue in order to see if there's anything I'm missing.

I'll come back here as soon as one of my colleagues reply back to me (which it shouldn't take long).

Thanks,
Mateus

[raminF]

Hi Mateus,

nearly 2 weeks have passed.

Any news on this matter?

kind regards
Sebastian // websplash

[Mateus Getulio]

Hello and thank you for your patience.

Our 2nd tier team made a thorough analysis on this issue and they identified that currently there's no workaround available for the issue.

Since this will require some work in the code, we have now escalated this issue to our developers.

It has been reported already and it is currently being worked on.

I will set the current ticket status to "Escalated to Toolset developers team" and I will get back to you as soon as I get any feedback from them.

Kind regards,
Mateus

[raminF]

Hi Mateus,

is there any update on this matter?! It is been 7 weeks and nothing happened.

kind regards
Sebastian // websplash

[Mateus Getulio]

Hi Sebastian,

Thank you for your patience, and I apologize for the delay.

Unfortunately, due to resource constraints, this issue hasn't been addressed yet. I understand the frustration with the lack of updates, but please know that our development team is aware of the situation and it is in their backlog. However, I cannot provide an exact timeline for when it will be resolved.

I’ll make sure to follow up with the team and notify you immediately when there’s any progress on this matter.

Thank you again for your understanding.

Kind regards,
Mateus