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[Resolved] Filter for manufactorers not filtering

This support ticket is created 6 years, 7 months ago. There's a good chance that you are reading advice that it now obsolete.

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This topic contains 3 replies, has 2 voices.

Last updated by uweH 6 years, 7 months ago.

Assisted by: Ricardo Alday.

Author
Posts
#687223

Hi there,
I am trying to filter manufactorers for accordions.
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Although the accordions are correctly assigned to the manufacturer categories and the articles are displayed unfiltered on the overview page, the articles can not be filtered by manufacturer (no entries when checkbox is activated).

In the category of harmonicas, however, this filter works flawlessly.

Could you please take a look and analyze the query?

Many thanks and best regards

#689094

Hi,

Thanks for contacting support.
I removed the filter and added it back and it's now working.

Can you double check?

Thanks,
Ricardo

#690823

Thank you very much!

#739980
toolset_does-not_filter_stimmungen_anymore.jpg

Hello Ricardo,

again the same problem with several filters ("Stimmungen").

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These filters definitly worked perfectly.
Could you please help again?

How can we prevent this problem from recurring?
Because once the platform is online, this should not happen anymore.

Many thanks and best regards
Uwe