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[Waiting for user confirmation] Filter checkboxes disappear when using radius search

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Supporter timezone: Asia/Kolkata (GMT+05:30)

This topic contains 4 replies, has 1 voice.

Last updated by Minesh 2 days, 1 hour ago.

Assisted by: Minesh.

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#2824508

We have integrated a toolset view with extensive filters. If I click on a checkbox in the filter and the page is reloaded via Ajax, all checkboxes in the filter remain visible, even if no corresponding posts were found for them. That is the correct behaviour.
However, if we use the proximity search with google maps, all checkboxes in the filters are hidden. The radius search filter therefore behaves differently from the other filters. Is it possible to set the radius search so that the checkboxes in the filter are not hidden?

#2824569

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Hello. Thank you for contacting the Toolset support.

Can you please share problem URL and admin access details and also share what should I search with and using what radius and what is your expected results.

*** Please make a FULL BACKUP of your database and website.***
I would also eventually need to request temporary access (WP-Admin and FTP) to your site. Preferably to a test site where the problem has been replicated if possible in order to be of better help and check if some configurations might need to be changed.

I have set the next reply to private which means only you and I have access to it.

#2824607

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Can you please check now.

With your view's "Custom search settings" section.
- hidden link

I've selected the option "I want to select the individual settings manually" and further selected the option " Always show all values ​​for inputs".

Can you see it working as expected.

#2824613

Great, thank you very much. That looks much better. Is there a way to hide all checkboxes that generally have no assigned posts?

#2824617

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

You have two choice - either you should hide the options where there is no assigned posts or show all option values. Due to your complex filter structure I suggest you should go with what you have now.