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[Resolved] "Filter based on the frontend search filter by"

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Supporter timezone: Asia/Kolkata (GMT+05:30)

This topic contains 5 replies, has 2 voices.

Last updated by Minesh 1 year, 10 months ago.

Assisted by: Minesh.

Author
Posts
#2519587

a.R

Some filters in custom search will be described by that phrase and cannot be edited any more!
How change that???

#2520127

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Hello. Thank you for contacting the Toolset support.

First of all, based on the debug information you shared I find that you are using the outdated Toolset Types plugin. We always recommend running your site with the latest stable release plugin version.

*** Please make a FULL BACKUP of your database and website.***

Could you please update ALL Toolset plugins to it's latest officially released version. You can download the latest plugin release from your accounts page:
=> https://toolset.com/account/downloads/

Now, regarding your issue, can you please share screenshot and tell me what filters you are talking about and you are not able to edit it?

#2523817

a.R

We have the latest TYPES plugin running.

We have seen this issue frequently, also on others´ pages.

Can you maybe say something more general about it?

Thanks, regards.

#2523845

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Can you please share screenshot how its showing currently and what filter you want to edit?

#2524371

a.R
a.R Filter based on the frontend search - PROBLEM.jpg

thx

#2524397

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

I would like to know what filter you want to change?
- What if you delete the current filter from "Search and pagination" section and then check if you able to modify that.