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This topic contains 6 replies, has 3 voices.
Last updated by 6 years, 4 months ago.
Assisted by: Shane.
Hello,
again we have problems with several filters.
Example-Page:
hidden link
+ Griffbrett: works fine (number of rows on the front)
+ Bassknöpfe: works fine (number of buttons in the front)
+ Diskantknöpfe: works fine (number of buttons in the front)
!!! Stimmungen: does not work (tuning / atmosphere)
+ Verfügbarkeit: works fine (show all availible instruments)
+ Ergebnisse sortieren: works fine (sorting)
After publicating the site developped on a staging platform, some filters again doesn´t work. I deleted these filters and added them back on the mentioned page. But it's still not working. Filtering instruments with special tunings an on stock doesn´t list these selection.
Can you please check and provide the solution. It occures on several views within the category hidden link.
Thank you very much best regards
Uwe
Hi, this error message seems to indicate the Search and Pagination filters are no longer correctly associated with the Query Filters. The first solution to try is to delete all Search and Pagination filters, and also delete the related Query Filters. Then use the Search and Pagination panel to recreate the filters that are no longer working as expected.
Please try this and let me know the results.
Hello,
So I check the view and as Christian mentioned the filters are there but they are not connected properly.
I would suggest removing the filters from the Filter output section and then clicking yes on this button. See Screenshot
Then re-add the filters so that they can be connected with the correct query filter .
Thanks,
Shane
Hi Shane,
The problem isn´t resolved yet.
We copied the view and one page for testing and, as you suggested, we removed the filters from the Filter output section. Then we re-added just on filter (Stimmung B-Es-As-Des) which is in use in various products.
You can find the page for testing here:
hidden link
What is wrong?
Thanks for your support and best regards
Uwe
