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[Resolved] Fields not populating after import.

This support ticket is created 6 years, 4 months ago. There's a good chance that you are reading advice that it now obsolete.

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This topic contains 1 reply, has 2 voices.

Last updated by Christian Cox 6 years, 4 months ago.

Assisted by: Christian Cox.

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#1119315

I am trying to:

I used the All Import plugin to import CSV data into Toolset. Previously, this worked great. I was able to map fields and the import worked the way it's supposed to. However, this time, nothing is working and I'm at a loss about why the data is not correctly populating the fields.

Link to a page where the issue can be seen:

This is related to a previous ticket I already posted:
https://toolset.com/forums/topic/is-there-a-way-to-limit-force-the-number-of-characters-in-a-search-box/

I expected to see:

Instead, I got:

#1119937

Hi, can you tell me more about your import process?
- Did you follow this guide? https://toolset.com/documentation/user-guides/how-to-import-content-into-wordpress-using-csv/how-to-import-data-from-a-csv-file-using-the-wp-all-import-toolset-types-add-on-plugin/
- Are any errors or warnings shown in the browser or browser console during the import process?
- Can you provide a copy of the CSV file used during the import? I will activate a private reply field here so you can add a download link. It may say "Duplicator package" but any download link will work.
- Please always provide debug information with your tickets so I can see the site's configurations, theme and other plugin information. https://toolset.com/faq/provide-debug-information-faster-support/