fields and views button in layout editor won't insert custom field shortcodes

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This support ticket is created 6 years, 11 months ago. There's a good chance that you are reading advice that it now obsolete.

This is the community support forum for Types plugin, which is part of Toolset. Toolset is a suite of plugins for developing WordPress sites without writing PHP.

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Tagged: Backend editing, Layouts plugin

This topic contains 1 reply, has 2 voices.

Last updated by Luo Yang 6 years, 11 months ago.

Assisted by: Luo Yang.

Author

Posts

February 10, 2018 at 4:24 am #614781

peterB-21

I am trying to: add a custom field to a layout

Link to a page where the issue can be seen: it's in the backend - I can make you a log in

I expected to see: a shortcode for my custom field - it seems to let me add every field except my custom fields

Instead, I got: a grey box with no dialogs

February 12, 2018 at 3:40 am #615086

Luo Yang

Hi,

The problem you mentioned above is abnormal, in case it is a compatibility problem, please try this:
1) deactivate other plugins and switch to original Toolset starter theme, and test again
2) If the problem still persists, please provide a database dump file (ZIP file) of your website in below private detail box, also point the problem page URL, describe detail steps to duplicate same problem, I need to test and debug it in my localhost, thanks

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