I am trying to: Let membership users upload both a feature image and a CP and post image on a CRED form. Neither image is loading and can not be found in the media library. I have searched through the information in the support area but it seems that even with the most updated versions of Toolset this remains an issue, and the solution can be site specific. Could you help me determine why on our site the image can not be uploaded? I does seem there is a generic solution to this.
Link to a page where the issue can be seen: We have a live site but I would prefer to work on the dev site to resolve this issue. virtualplaya.com/36give/. I have submitted a CPT and it appears here hidden link
I expected to see: I expected to see what the other posts below look like.
Instead, I got: The sample cred post that just posted so you can see the difference.
Hi, please try these troubleshooting steps first so we can try to narrow down the issue.
- Temporarily activate a default theme like Twenty Seventeen and deactivate all plugins except Types, Views, and CRED. If you need to use a plugin like Maintenance Mode while you're testing that's fine.
- Try the CRED form again on the front-end, and check the Media Library to see if the images begin to show up with only Toolset plugins active.
- If the images appear, there is probably a conflict between Toolset and your theme or other plugins. Reactivate your theme and plugins one by one until the conflict appears. My suggestion here is to start with any caching plugins you have implemented, as these are likely culprits.
- If the images did not appear, log in to wp-admin and go to the Media Library. Try to upload one of the same images you tried to upload with CRED, and confirm that there is no error displayed and the image is inserted in the Media Library as expected.
Let me know the results of these tests and we can go from there.
Chris,
Thanks for this. It seems to be the CSS I added to format the text in the CRED form. It disabled the function of the button. I have stripped that and it is working again..I will have to redo and rethink my CSS for that page. If you have any tricks or suggestions to change the font using CSS that wont break the image upload feature that would be great. If not I will just keep trying.
It seems to be the CSS I added to format the text in the CRED form.
Can you share the CSS that caused the problem?
How was it added - to a stylesheet enqueued by your child theme, or directly in the CRED form's CSS panel, etc?
Thank you for your help and sorry it took so long to show that this issue was resolved...
