I'm trying to edit the definition of a custom taxonomy, and it's triggering a fatal PHP error. Attached is a screencast showing how to reproduce the error and a static screenshot of the error itself.
You may notice in the attachments that the error is happening on a development version of the website. I have verified that the same error occurs on the production site (pce.massart.edu).
Can someone tell me what might be happening and how to fix it?
As per our Toolset requirement Doc, if you are using PHP 8 then downgrade to PHP 7 as PHP 8 is not fully compatible and we are working on it.
- https://toolset.com/toolset-requirements/
You can see the following note is added with the above Doc:
Important notes:
- PHP 8 is currently not supported due to some issues. We’re working on fixing this. In the meantime, please use PHP 7 version.
Thanks for your response. Per your request, the debug information has been provided.
Regarding the PHP version, the site is running 7.4. Regarding the Toolset plugin versions, they are up-to-date. (Note that I'm using Types, Views, and Layouts.)
Can you please share admin access details so I can dive into your site admin and see whats going wrong with your setup.
*** Please make a FULL BACKUP of your database and website.***
I would also eventually need to request temporary access (WP-Admin and FTP) to your site. Preferably to a test site where the problem has been replicated if possible in order to be of better help and check if some configurations might need to be changed.
I have set the next reply to private which means only you and I have access to it.
I checked and I found that the issue is from the plugin "PCE Website", as soon as I deactivate that plugin I can the edit taxonomy page is working.
=> hidden link
Thanks, Minesh! I'm the author of that plugin, and I overlooked the details in the stack trace indicating the precise filename and line number that caused the error. Thanks for identifying it! I've fixed it.
