[Resolved] Fatal error with WP View – Cannot Access Customize Page

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[himanshuS]

I am trying to: access the customize page in WordPress

Link to a page where the issue can be seen: WP customize page as admin

I expected to see: no error

Instead, I got:
WP Views

Fatal error: Uncaught Error: Call to undefined method Elementor\Utils::is_ajax() in /home/customer/www/showprowess.com/public_html/wp-content/plugins/cred-frontend-editor/vendor/toolset/toolset-common/inc/autoloaded/interop/handler/elementor/widgets/view/view.php:376 Stack trace: #0 /home/customer/www/showprowess.com/public_html/wp-includes/class-wp-hook.php(303): OTGS\Toolset\Common\Interop\Handler\Elementor\ViewWidget->maybe_use_view_elementor_widget_instead('') #1 /home/customer/www/showprowess.com/public_html/wp-includes/class-wp-hook.php(327): WP_Hook->apply_filters('', Array) #2 /home/customer/www/showprowess.com/public_html/wp-includes/plugin.php(470): WP_Hook->do_action(Array) #3 /home/customer/www/showprowess.com/public_html/wp-content/plugins/wp-views/embedded/inc/wpv-widgets.php(81): do_action('wpv_action_befo...') #4 /home/customer/www/showprowess.com/public_html/wp-includes/class-wp-widget.php(534): WPV_Widget->form(Array) #5 /home/customer/www/showprowess.com/public_html/wp-admin/includes/widgets.php(274): W in /home/customer/www/showprowess.com/public_html/wp-content/plugins/cred-frontend-editor/vendor/toolset/toolset-common/inc/autoloaded/interop/handler/elementor/widgets/view/view.php on line 376

[Minesh]

Hello. Thank you for contacting the Toolset support.

This is a known issue to us. As you see with the errata page created:
=> https://toolset.com/errata/fatal-error-on-customizer-page-after-updating-to-elementor-3-5/

Please check the following note:

Note that this is a common file included with all Toolset plugins. In the example above the PHP error reports that the particular version of the file is loaded by the Types plugin, and so that is the file we are replacing with the patch. It could be that you need to update the file from a different Toolset plugin (which plugin is loading the file can be determined from the PHP error).

Can you please try to replace the file within all Toolset plugins on the same path and check:

plugins/any-toolset-plugin/vendor/toolset/toolset-common/inc/autoloaded/interop/handler/elementor/widgets/view/view.php on line 376

The file: vendor/toolset/toolset-common/inc/autoloaded/interop/handler/elementor/widgets/view/view.php
- should be available with Toolset Types, Blocks, Forms, Access - Could you please try to replace it within every Toolset plugins.

[himanshuS]

My issue is resolved now. Thank you!