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[Resolved] Fatal Error When Trying To Activate Access

This support ticket is created 3 years, 5 months ago. There's a good chance that you are reading advice that it now obsolete.

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This topic contains 2 replies, has 2 voices.

Last updated by ryanE-9 3 years, 5 months ago.

Assisted by: Christian Cox.

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#2083637

I am trying to: Activate the toolset access plugin

I get the following error: Fatal error: Allowed memory size of 536870912 bytes exhausted (tried to allocate 20480 bytes) in /www/rjcolorado_580/public/wp-content/plugins/types-access/application/models/access_settings.php on line 410

I tried adding this to my wp-config file but it didn't solve the issue.

ini_set("memory_limit","512M");
define( 'WP_MAX_MEMORY_LIMIT', '512M' );

Here is a screenshot of the error hidden link

I am using the latest version of toolset access

#2083663

Hi, 512MB of memory should be more than enough to run a site with Toolset and Access active, so I suspect there must be something else going on.

As a test, can you try these troubleshooting steps?
- Temporarily activate a default theme like Twenty Twenty One, deactivate all plugins except Types, and deactivate any custom code snippets you have in Toolset > Settings > Custom Code.
- Try to activate Access and see if the problem occurs again. It's possible that the conflict occurs only when another plugin is active, and this will bypass that issue.
- If the error does not occur, reactivate your theme, code snippets, and other plugins one by one until the problem returns. If it is possible to narrow the conflict down to one specific plugin or theme activated with Access active, let me know and I can try to reproduce that error on my local environment with a similar setup.
- If the problem occurs again even after deactivating other components, I'll probably need to create a clone of your site to run additional tests in my local environment where I can monitor code execution and database contents.

Please let me know what you find out from these tests, and we can go from there.

#2083677

My issue is resolved now. Thank you!