Fatal Error after installing Forms add-on

This support ticket is created 5 years, 8 months ago. There's a good chance that you are reading advice that it now obsolete.

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Tagged: Content-submission forms, Toolset Forms

This topic contains 1 reply, has 2 voices.

Last updated by Beda 5 years, 8 months ago.

Assisted by: Beda.

Author

Posts

March 29, 2019 at 7:07 pm #1223176

Kenneth Horn

I am trying to: Open the Custom Fields Admin

Link to a page where the issue can be seen:

I expected to see: Custom Fields Groups

Instead, I got: Fatal error: Class Types_Viewmodel_Field_Group_Factory contains 2 abstract methods and must therefore be declared abstract or implement the remaining methods (Toolset_Field_Group_Factory::get_domain, Toolset_Field_Group_Factory::get_groups_for_element) in /homepages/16/d264773106/htdocs/ComaBeba2/wp-content/plugins/types/application/viewmodels/fields_group_factory.php on line 8

March 30, 2019 at 8:55 am #1223335

Beda

The report exists only once more, here:
https://toolset.com/forums/topic/no-custom-field-metaboxes-after-updating-toolset-types-to-v3-2-5/

Locally I cannot replicate it, even with the Gutenberg disabler plugin as mentioned there.

I'd suggest updating your Software first (WordPress and others), then check if it's due to other plugins or themes, and last, replace current Toolset with a copy from https://toolset.com/account/downloads/.

If then the issue persists, please create a copy of the site and send it to me:
https://toolset.com/faq/provide-supporters-copy-site/

Thanks!