Skip Navigation

[Resolved] Exporting toolset module error

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.

This topic contains 1 reply, has 2 voices.

Last updated by Nigel 1 year, 4 months ago.

Author
Posts
#2679397

I am trying to migrate modules to another website using the toolset module manager plugin.
It's working well and has made my life easier but there are set content types that I can't export namely(Relationships and field groups). When I click the EXPORT button I get the a, "An error occurred please try again" message. Not sure what the cause is?

Here's an image of the two items I am trying to export:
1. Relationships - hidden link
2. Field Group - hidden link

Here's the error message i get hidden link

Are there any pre-requisite plugins that need to be active before one can export these two items, if so which ones are those?
So yeah, that's the issue I am having, everything else was exported with ease, I just don't know why these two items are throwing an error, please help.

The domain in question is hidden link

Regards

#2679435

Nigel
Supporter

Languages: English (English ) Spanish (Español )

Timezone: Europe/London (GMT+01:00)

Hi there

I just quickly tested on my local site exporting modules with post relationships and custom field groups, and I didn't experience any problems (I saw a deprecation notice in the PHP logs, which doesn't affect functionality).

So perhaps it is something particular to your site.

Could we please get access to investigate?

Let me mark your next reply as private so that we can get log-in credentials from you—you may want to create a temporary admin user for us to use that you can later delete. And be sure to have a current backup of your site.