This thread is resolved. Here is a description of the problem and solution.
Problem
Toolset Plugins and/or it’s Exported Modules, or components, are recognized as Virus by my browser or OS or Server.
What can I do?
Solution
Toolset does not contain viruses if downloaded from our Download Page, and when you try to download an export made with Toolset, you just need to confirm the place to store it in on your browser.
In case the website or server is compromised, this cannot surge from a downloaded copy of Toolset.
if you experience such issues, please contact us and:
- tell us if there are there any specific steps that we can follow on a fresh install to see the issue?
- Could you try with a fresh set of Toolset Plugin copies?
- Could you ask your Server Admin about details relate to the issue? They will usualyl know or see more about eventual hacks or viruses.
Relevant Documentation
This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.
Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.
No supporters are available to work today on Toolset forum. Feel free to create tickets and we will handle it as soon as we are online. Thank you for your understanding.
| Sun | Mon | Tue | Wed | Thu | Fri | Sat |
|---|---|---|---|---|---|---|
| - | - | 14:00 – 20:00 | 14:00 – 20:00 | 14:00 – 20:00 | 14:00 – 20:00 | 14:00 – 20:00 |
| - | - | - | - | - | - | - |
Supporter timezone: Asia/Ho_Chi_Minh (GMT+07:00)
This topic contains 2 replies, has 2 voices.
Last updated by markusM-3 6 years, 7 months ago.
Assisted by: Beda.
