Expired Account message

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September 9, 2023 at 1:19 am #2642389

brianD-14

I'm getting an error message that my account is expired but it's scheduled to auto-renew in 2 days. I saw that you had a temporary outage maybe a week ago that was causing similar errors for users with a lifetime license. Mine is annual, but I'm wondering if the incidents could be related.

At any rate, please advise how to fix.

September 9, 2023 at 1:44 pm #2642439

brianD-14

My account auto-renewed today and the issue resolved itself.