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[Waiting for user feedback] Exclude a category of product from showing in the page

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Supporter timezone: Asia/Kolkata (GMT+05:30)

This topic contains 1 reply, has 1 voice.

Last updated by Minesh 1 day, 4 hours ago.

Assisted by: Minesh.

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#2795572

Tell us what you are trying to do?

We want the products to exclude the annual subscriptions from the list. The page uses this code: {!{wpv-view name='bookstore-filter'}!} how can we update this code so it filters the product based on category and exclude the annual subscriptions.

I have tried to update the view template to exclude the category called "annual subscription" in the filter settings but it doesn't work.

What is the link to your site?
hidden link

#2795574

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Hello. Thank you for contacting the Toolset support.

Can you please share problem URL as well as admin access details and tell me what category terms you want to exclude?

*** Please make a FULL BACKUP of your database and website.***
I would also eventually need to request temporary access (WP-Admin and FTP) to your site. Preferably to a test site where the problem has been replicated if possible in order to be of better help and check if some configurations might need to be changed.

I have set the next reply to private which means only you and I have access to it.