[Resolved] Excerpt length not what I specify in Content Template
This thread is resolved. Here is a description of the problem and solution.
Problem:
The issue here is that the user is using the [wpv-post-excerpt] shortcode with the length parameter e.g [wpv-post-excerpt length='200'] however the length attribute was not working.
Solution:
Upon investigating this issue for the custom I found that it was a plugin conflict with the "Organize Series" plugin.
If you are currently experiencing a similar issue I would recommend trying to disable all the non-toolset plugins and try again.
This support ticket is created 5 years, 9 months ago. There's a good chance that you are reading advice that it now obsolete.
This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.
Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.
Default shortcode provided to me via Toolset on Admin Bar is:
{!{wpv-post-excerpt length='300'}!}
Now if count='char' is a requirement, as per the Shortcode Reference, why is this not included?
Now I've tested {!{wpv-post-excerpt length='280' count='char'}!} in the template, and it makes no difference. I'm no longer able to define how many characters (or words) are displayed.
A reminder: this worked until the most recent Toolset plugin updates.
I did a bit of debugging on the local copy that I took and found that this plugin here "Organize Series" is interfering with the excerpt shortcode count value.
I've disabled this plugin and the excerpt should be respecting the settings now.
Wow, Toolset is quite sensitive - I've never worked with a plugin that is so easily affected by other plugins. Oh well, it's worth it because it does the job no other plugin can do.
