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[Resolved] Excerpt 'ghost' showing in views

This support ticket is created 6 years, 8 months ago. There's a good chance that you are reading advice that it now obsolete.

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Supporter timezone: America/Jamaica (GMT-05:00)

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This topic contains 3 replies, has 2 voices.

Last updated by Shane 6 years, 7 months ago.

Assisted by: Shane.

Author
Posts
#877328

I am trying to: find out WHERE these excerpts are coming from.

Link to a page where the issue can be seen: hidden link

I expected to see: Either category excerpt should be shown or NO excerpt, since we don't have anything in the layout calling it.

Instead, I got:
1. an excerpt showing at the top, apparently pulls from the individual location. We get a different one when logged in then when logged out (apparently its a private one when we are logged in.)
In addition the other day I set up a test search view button in the sidebar and now a strange excerpt appears there too! It wasn't there when I set it up and no one else has touched it.

We have searched for any code that might trigger it both in the views, layouts, files and database and have found nothing.

#877507

Shane
Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hello,

Would you mind providing me with admin access to the website so that I can take a deeper look at this for you ?

The private fields have been enabled.

Thanks,
Shane

#877508

Shane
Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Private Fields

#890724

Shane
Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hello,

I was able to see the issue. It seems that its a orphaned cell for post content.

Could you delete this layout and re-create a new and see if that helps.

Thanks,
Shane