[Closed] Error WordPress System with Toolset Type Plugin

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[katharinaW]

I'm trying to build a new website with divi, toolset and wordpress for our company. Whenever I start working on it again, it at first lets me in wordpress and when I want to build a new website I get an error as in the picture below, but no email as it says. I deactivated all plugins and reactivated them each one after the other and the error seems to occur with the toolset type and blocks plugin. Our Site is still in the early stages of construction, but it is not good if the system breaks down with your toolset that we thought would make it easier to build the new website with. Any idea what this could be based on? because everything is updated, core is reinstalled and also divi is up to date.

[Shane]

Hi Katharina,

Thank you for getting in touch.

What we recommend doing here is to enable the wordpress debugging functions to understand the error being thrown.

To enable the wordpress debugging you will either need to log into your website using FTP or using your Host's CPanel's file manager.

From there you will need to edit the wp-config file by adding the following.

// Enable WP_DEBUG mode
define( 'WP_DEBUG', true );

// Enable Debug logging to the /wp-content/debug.log file
define( 'WP_DEBUG_LOG', true );

If the define( 'WP_DEBUG', true ); function already exists you will need to change 'false' to 'true'

Once you've done this please revisit the page with the issue and let me know what the issue is.

Thanks,
Shane