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[Resolved] Error when installing the types plugin

This support ticket is created 4 years, 9 months ago. There's a good chance that you are reading advice that it now obsolete.

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Supporter timezone: America/Jamaica (GMT-05:00)

This topic contains 1 reply, has 2 voices.

Last updated by Shane 4 years, 9 months ago.

Assisted by: Shane.

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#1552103
error.png

I'm trying to install the types plugin and have recently encountered the error - please see attached screenshot, which looks to be a virus. I've spoken with my hosts who said we need to speak to the Plugin Developers to ensure we're using legitimate files.

Is there anything we can do to ensure this plugin works? As we need to use this for multiple sites and we're currently unable to install it anywhere?

Many thanks

#1552415

Shane
Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hello,

Thank you for getting in touch.

Rest assured that none of our plugins contain any malicious scripts or code inside it. What I suspect is happening here is a false positive from your host.

The plugin is safe to install and use.

Thanks,
Shane