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[Resolved] Error when installing the lastest version on fresh wordpress install

This support ticket is created 6 years, 7 months ago. There's a good chance that you are reading advice that it now obsolete.

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This topic contains 3 replies, has 2 voices.

Last updated by Christian Cox 6 years, 7 months ago.

Assisted by: Christian Cox.

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#665936

ojM

I just installed a new WP Site with default theme -

When i try to installed latest version of wptypes i get this error Fatal error: Class 'Toolset_Condition_Plugin_Types_Active' not found in /home/pmadmin/public_html/wp-content/plugins/types/library/toolset/toolset-common/inc/controller/admin/notices.php on line 29

i had to go back to version 2.2.9 to get it to work. once i install, if i upgrade it breaks again.

#668015

Hi, I haven't seen this specific error before. Types 2.2.9 is quite a few versions behind...can you tell me what PHP version is running on your server? If possible, please add your site's debug information as described here: https://toolset.com/faq/provide-debug-information-faster-support/

#668077

ojM

PHP 5

#668647

Okay I don't see anything wrong with PHP 5.6+, so please try this process:
- Deactivate and delete both Types and Views
- Download Types 2.2.23 and Views 2.5.2 from https://toolset.com/account/downloads
- Go to wp-admin > Plugins and install Types using the zip file you downloaded from toolset.com
- Activate Types. If you do not see a fatal error, continue to install Views using the zip file you downloaded from toolset.com
- Activate Views.

Please let me know how it goes.