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[Resolved] error when creating a form from the dashboard

This support ticket is created 2 years, 2 months ago. There's a good chance that you are reading advice that it now obsolete.

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Supporter timezone: Asia/Kolkata (GMT+05:30)

This topic contains 1 reply, has 2 voices.

Last updated by Minesh 2 years, 2 months ago.

Assisted by: Minesh.

Author
Posts
#2620957

I am trying to: creat a form from the dashboard

Link to a page where the issue can be seen:

I expected to see:

Instead, I got:

Error notification

For site hidden link
Error Level: E_ERROR
Message: Maximum execution time of 300 seconds exceeded
File: /var/www/vhosts/darkersideofmusic.com/httpdocs/wp-includes/class-wpdb.php
Line: 1561
Request: /wp-admin/admin.php?page=types-helper&action=new-form&type=additional_profile&toolset_help_video=cred_form&ref=dashboard
Referrer: https%3A%2F%2Fdarkersideofmusic.com%2Fwp-admin%2Fadmin.php%3Fpage%3Dtoolset-dashboard
User ID: 1

#2620959

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Hello. Thank you for contacting the Toolset support.

This is a known issue to us and already reported in front of our Devs.

Here is the errata where you can use the workaround shared:
- https://toolset.com/errata/error-when-creating-forms-or-views-from-dashboard/