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[Resolved] Error when activating Types plugin

This support ticket is created 5 years, 10 months ago. There's a good chance that you are reading advice that it now obsolete.

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Supporter timezone: America/Jamaica (GMT-05:00)

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This topic contains 3 replies, has 2 voices.

Last updated by axelA 5 years, 10 months ago.

Assisted by: Shane.

Author
Posts
#1231599

I am trying to: Activate Types

Link to a page where the issue can be seen:

I expected to see:

Instead, I got:
Plugin could not be activated because it triggered a fatal error.

Warning: require_once(/var/www/clients/client0/web1/web/wp-content/plugins/types/application/../vendor/toolset/types/wpcf.php): failed to open stream: No such file or directory in /var/www/clients/client0/web1/web/wp-content/plugins/types/application/bootstrap.php on line 76

Fatal error: require_once(): Failed opening required '/var/www/clients/client0/web1/web/wp-content/plugins/types/application/../vendor/toolset/types/wpcf.php' (include_path='.:/opt/php-7.1/lib/php') in /var/www/clients/client0/web1/web/wp-content/plugins/types/application/bootstrap.php on line 76

#1231764

Shane
Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Axel,

Thank you for getting in touch.

Before we move further I would just like to check that your Types plugin has installed with all the files.

Could you try redownloading the Types package from the link below and reinstall it?
https://toolset.com/account/downloads/

This is a manual install so please try and let me know.
Thanks,
Shane

#1231765

Shane
Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Also if you can provide a little background on when the did the issue started to occur.

Is this site a brand new site?

#1231808

My issue is resolved now. Thank you!