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[Resolved] Error: There is a problem with "photos" field. Please check CRED form.

This support ticket is created 2 years, 11 months ago. There's a good chance that you are reading advice that it now obsolete.

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Supporter timezone: America/Jamaica (GMT-05:00)

This topic contains 3 replies, has 2 voices.

Last updated by philipC-4 2 years, 11 months ago.

Assisted by: Shane.

Author
Posts
#2287863
diyhouseinspection.com_web_diy-structural-systems_.png

Tell us what you are trying to do?
Hello,

We have encountered an error: "There is a problem with balconies-photos field. Please check CRED form."

(4) photo custom fields have disappeared in one of our custom field groups and are giving the error on the front end.

We have tried to re-add them and tried adding a new photo custom field with a new name and when the field group is saved, the "new" photo custom field disappears as well.

Please advice.

Please let me know when we can provide you with login credentials.

Is there any documentation that you are following? no

Is there a similar example that we can see? no

What is the link to your site? you will need login credentials to view this form: hidden link

#2288013

Shane
Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Philip,

Thank you for getting in touch.

Yes please provide me with admin access so that I can have a deeper look at this one for you.

Thanks,
Shane

#2288103

Shane
Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Philip,

This should now be working.

The problem was that your field group below wasn't allowing you to add anymore field.

hidden link

I saw that you had another field group on the same post type so I re-added the fields to this field group and it worked fine.
hidden link

Usually you will get this error on your form when you're trying to populate a custom field that isn't assigned to your custom post type.

Thanks,
Shane

#2288171

My issue is resolved now. Thank you Shane!