Error sending email test

This support ticket is created 3 years, 4 months ago. There's a good chance that you are reading advice that it now obsolete.

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Last updated by Nigel 3 years, 4 months ago.

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August 3, 2021 at 8:24 am #2132241

jesusM-6

Captura de pantalla 2021-08-02 200202.jpg

Hello,

In the form to register a new user, I get the following error when I send a test email (image).
I have spoken with the hosting support and they tell me that it is a problem with the plugin.

Thanks.

August 3, 2021 at 12:00 pm #2132493

Nigel

Supporter

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The error message appears to relate to the settings for the SMTP server you are using, I haven't see it before and it is not something that affects other clients.

Does the error only occur when using the button to send a test message?

Do the actual emails when submitting the form get sent correctly, or do they fail too?

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