Home › Toolset Professional Support › [Resolved] Error-message: "You cannot upload a file of this size"
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This topic contains 5 replies, has 2 voices.
Last updated by Minesh 9 months ago.
Assisted by: Minesh.
WP-version 6.4.3
PHP-version 8.2.14
Upload max filesize 64M
PHP post max size 64M
WP_MEMORY_LIMIT 40M
WP_MAX_MEMORY_LIMIT 256M
The WordPress root directory Writable
The wp-content folder Writable
The uploads folder Writable
The plugins folder Writable
The themes folder Writable
The "must use" plugins folder Writable
Tell us what you are trying to do?
When user tries to upload image (file-size 1,9MB) but user gets error message: "You cannot upload a file of this size"
Is there any documentation that you are following?
Solutio has been working for multiple years but suddenly it stopped working.
Is there a similar example that we can see?
(see screenshot)
What is the link to your site?
hidden link
Hello. Thank you for contacting the Toolset support.
Based on the information you shared it seems the file size configuration is ok with the server you are using.
Please check this guide on how to increase the Maximum File Upload Size:
hidden link
If even after this the problem persists, Could you please try to resolve your issue by deactivating all third-party plugins as well as the default theme to check for any possible conflicts with any of the plugins or themes?
- Deactivate all the plugins that are not related to Toolset
- Switch for a moment to a WordPress default theme like Twenty Twenty-one
- If the issue is gone, activate one by one to see with which one there is an interaction issue
Could you tell me the results of this investigation? Also, can you enable the debug mode? Please add the following code in your wp-config.php file:
// Enable WP_DEBUG mode define( 'WP_DEBUG', true ); // Enable Debug logging to the /wp-content/debug.log file define( 'WP_DEBUG_LOG', true ); // Disable display of errors and warnings define( 'WP_DEBUG_DISPLAY', false ); @ini_set( 'display_errors', 0 ); // Use dev versions of core JS and CSS files (only needed if you are modifying these core files) define( 'SCRIPT_DEBUG', true );
Please check the following links to read more about debugging with WordPress.
- https://codex.wordpress.org/Debugging_in_WordPress
- https://codex.wordpress.org/Debugging_in_WordPress#Example_wp-config.php_for_Debugging
After adding the code above, try to reproduce the issue again and check if you'll find a debug.log file inside the wp-content folder. If you locate it there, please send those errors if any for review.
In addition to that - Could you please send me debug information that will help us to investigate your issue.
=> https://toolset.com/faq/provide-debug-information-faster-support/
Hello Minesh,
Thank you for your support. I have been de-activating all plugins and started to enable one by one. By this process I was able to pinpoint one plugin called: WP User Profile Avatar (version 1.0.1) which seems to be causing the problem.
I have enabled the logging as you suggested. Once I have plugin called: WP User Profile Avatar (version 1.0.1) enabled, the logfile shows:
[12-Feb-2024 19:07:54 UTC] PHP Deprecated: Creation of dynamic property OTGS\Toolset\CRED\Controller\ExpirationManager\Post\Action::$manager is deprecated in /home/deb101986n3/domains/fotogroepx65.nl/public_html/venus/wp-content/plugins/cred-frontend-editor/application/controllers/expiration_manager/post/action.php on line 26
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[12-Feb-2024 19:07:55 UTC] PHP Deprecated: Creation of dynamic property OTGS\Toolset\CRED\Controller\ExpirationManager\Post\Action::$manager is deprecated in /home/deb101986n3/domains/fotogroepx65.nl/public_html/venus/wp-content/plugins/cred-frontend-editor/application/controllers/expiration_manager/post/action.php on line 26
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[12-Feb-2024 19:07:55 UTC] PHP Deprecated: ctype_digit(): Argument of type WP_Post will be interpreted as string in the future in /home/deb101986n3/domains/fotogroepx65.nl/public_html/venus/wp-content/plugins/toolset-blocks/vendor/toolset/toolset-common/inc/autoloaded/field/group/factory.php on line 134
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[12-Feb-2024 19:07:55 UTC] PHP Deprecated: ctype_digit(): Argument of type WP_Post will be interpreted as string in the future in /home/deb101986n3/domains/fotogroepx65.nl/public_html/venus/wp-content/plugins/toolset-blocks/vendor/toolset/toolset-common/inc/autoloaded/field/group/factory.php on line 134
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[12-Feb-2024 19:07:55 UTC] PHP Deprecated: mb_convert_encoding(): Handling HTML entities via mbstring is deprecated; use htmlspecialchars, htmlentities, or mb_encode_numericentity/mb_decode_numericentity instead in /home/deb101986n3/domains/fotogroepx65.nl/public_html/venus/wp-content/plugins/toolset-blocks/embedded/inc/wpv.class.php on line 2372
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[12-Feb-2024 19:07:55 UTC] PHP Deprecated: ctype_digit(): Argument of type WP_Post will be interpreted as string in the future in /home/deb101986n3/domains/fotogroepx65.nl/public_html/venus/wp-content/plugins/toolset-blocks/vendor/toolset/toolset-common/inc/autoloaded/field/group/factory.php on line 134
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[12-Feb-2024 19:07:57 UTC] PHP Deprecated: Creation of dynamic property OTGS\Toolset\CRED\Controller\ExpirationManager\Post\Action::$manager is deprecated in /home/deb101986n3/domains/fotogroepx65.nl/public_html/venus/wp-content/plugins/cred-frontend-editor/application/controllers/expiration_manager/post/action.php on line 26
[12-Feb-2024 19:07:57 UTC] PHP Deprecated: Return type of Toolset_Theme_Integration_Settings_Model_Collection::getIterator() should either be compatible with IteratorAggregate::getIterator(): Traversable, or the #[\ReturnTypeWillChange] attribute should be used to temporarily suppress the notice in /home/deb101986n3/domains/fotogroepx65.nl/public_html/venus/wp-content/plugins/toolset-blocks/vendor/toolset/toolset-theme-settings/compatibility-modules/models/toolset-theme-integration-settings-model-collection.php on line 14
[12-Feb-2024 19:07:57 UTC] PHP Deprecated: Return type of Toolset_Theme_Integration_Settings_Model_Abstract::getIterator() should either be compatible with IteratorAggregate::getIterator(): Traversable, or the #[\ReturnTypeWillChange] attribute should be used to temporarily suppress the notice in /home/deb101986n3/domains/fotogroepx65.nl/public_html/venus/wp-content/plugins/toolset-blocks/vendor/toolset/toolset-theme-settings/compatibility-modules/models/toolset-theme-integration-settings-model-abstract.php on line 95
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[12-Feb-2024 19:07:57 UTC] PHP Deprecated: preg_match(): Passing null to parameter #2 ($subject) of type string is deprecated in /home/deb101986n3/domains/fotogroepx65.nl/public_html/venus/wp-content/plugins/toolset-blocks/vendor/toolset/common-es/server/Rest/Route/ShortcodeRender/WithMeta.php on line 55
[12-Feb-2024 19:07:57 UTC] PHP Deprecated: ctype_digit(): Argument of type WP_Post will be interpreted as string in the future in /home/deb101986n3/domains/fotogroepx65.nl/public_html/venus/wp-content/plugins/toolset-blocks/vendor/toolset/toolset-common/inc/autoloaded/field/group/factory.php on line 134
[12-Feb-2024 19:07:57 UTC] PHP Deprecated: ctype_digit(): Argument of type WP_Post will be interpreted as string in the future in /home/deb101986n3/domains/fotogroepx65.nl/public_html/venus/wp-content/plugins/toolset-blocks/vendor/toolset/toolset-common/inc/autoloaded/field/group/factory.php on line 134
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[12-Feb-2024 19:07:57 UTC] PHP Deprecated: Creation of dynamic property CRED_Form_Rendering::$form_type is deprecated in /home/deb101986n3/domains/fotogroepx65.nl/public_html/venus/wp-content/plugins/cred-frontend-editor/application/controllers/form_rendering.php on line 70
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[12-Feb-2024 19:08:11 UTC] PHP Deprecated: Creation of dynamic property OTGS\Toolset\CRED\Controller\ExpirationManager\Post\Action::$manager is deprecated in /home/deb101986n3/domains/fotogroepx65.nl/public_html/venus/wp-content/plugins/cred-frontend-editor/application/controllers/expiration_manager/post/action.php on line 26
[12-Feb-2024 19:08:11 UTC] PHP Deprecated: Creation of dynamic property WpUserNameChange\WpUserNameChange::$db is deprecated in /home/deb101986n3/domains/fotogroepx65.nl/public_html/venus/wp-content/plugins/wp-user-profile-avatar/admin/templates/wp-username-change.php on line 17
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[12-Feb-2024 19:08:17 UTC] PHP Deprecated: Return type of Toolset_Theme_Integration_Settings_Model_Collection::getIterator() should either be compatible with IteratorAggregate::getIterator(): Traversable, or the #[\ReturnTypeWillChange] attribute should be used to temporarily suppress the notice in /home/deb101986n3/domains/fotogroepx65.nl/public_html/venus/wp-content/plugins/toolset-blocks/vendor/toolset/toolset-theme-settings/compatibility-modules/models/toolset-theme-integration-settings-model-collection.php on line 14
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[12-Feb-2024 19:08:18 UTC] PHP Deprecated: ctype_digit(): Argument of type WP_Post will be interpreted as string in the future in /home/deb101986n3/domains/fotogroepx65.nl/public_html/venus/wp-content/plugins/toolset-blocks/vendor/toolset/toolset-common/inc/autoloaded/field/group/factory.php on line 134
[12-Feb-2024 19:08:18 UTC] PHP Deprecated: ctype_digit(): Argument of type WP_Post will be interpreted as string in the future in /home/deb101986n3/domains/fotogroepx65.nl/public_html/venus/wp-content/plugins/toolset-blocks/vendor/toolset/toolset-common/inc/autoloaded/field/group/factory.php on line 134
[12-Feb-2024 19:08:18 UTC] PHP Deprecated: ctype_digit(): Argument of type WP_Post will be interpreted as string in the future in /home/deb101986n3/domains/fotogroepx65.nl/public_html/venus/wp-content/plugins/toolset-blocks/vendor/toolset/toolset-common/inc/autoloaded/field/group/factory.php on line 134
[12-Feb-2024 19:08:18 UTC] PHP Deprecated: ctype_digit(): Argument of type WP_Post will be interpreted as string in the future in /home/deb101986n3/domains/fotogroepx65.nl/public_html/venus/wp-content/plugins/toolset-blocks/vendor/toolset/toolset-common/inc/autoloaded/field/group/factory.php on line 134
[12-Feb-2024 19:08:18 UTC] PHP Deprecated: ctype_digit(): Argument of type WP_Post will be interpreted as string in the future in /home/deb101986n3/domains/fotogroepx65.nl/public_html/venus/wp-content/plugins/toolset-blocks/vendor/toolset/toolset-common/inc/autoloaded/field/group/factory.php on line 134
[12-Feb-2024 19:08:18 UTC] PHP Deprecated: ctype_digit(): Argument of type WP_Post will be interpreted as string in the future in /home/deb101986n3/domains/fotogroepx65.nl/public_html/venus/wp-content/plugins/toolset-blocks/vendor/toolset/toolset-common/inc/autoloaded/field/group/factory.php on line 134
[12-Feb-2024 19:08:18 UTC] PHP Deprecated: Creation of dynamic property CRED_Form_Rendering::$form_type is deprecated in /home/deb101986n3/domains/fotogroepx65.nl/public_html/venus/wp-content/plugins/cred-frontend-editor/application/controllers/form_rendering.php on line 70
[12-Feb-2024 19:08:18 UTC] PHP Deprecated: Creation of dynamic property CRED_Form_Rendering::$_attributes is deprecated in /home/deb101986n3/domains/fotogroepx65.nl/public_html/venus/wp-content/plugins/cred-frontend-editor/application/controllers/form_rendering.php on line 288
Do you have any idea to solve the issue?
I installed and activated the plugin " WP User Profile Avatar " and on the setting page:
=> hidden link
I can see there is a setting for "Avatar Max File Size" set to 1MB - please check the following screenshot:
- hidden link
It seems the above configuration is overriding somehow and hence you see this conflict and the image you try to upload is not uploaded.
Can you please try to change that so bigger number and save the settings and check if that help you to resolve your issue.
Hello Minesh,
Thank you for pointing e out!
Changing the setting for "Avatar Max File Size" to 32MB or 64MB is indeed a good workaround. I have opened a ticket at plugin " WP User Profile Avatar " on wordpress.org support forum so they can have a look.
Kind regards, Fred
Thank you for reporting in front of the " WP User Profile Avatar " plugin author. You are welcome to mark resolve this ticket.
Thank you for your help! Much appreciated.